Yes When you purchased your tickets, you should have received an email confirming you purchase. Their customer service number is 866-788-2482. Then go to team "Colorado Rockies" and your tickets should be in there. How do I determine the seat numbers for a ticket listing? Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. On stub hub, I got screwed. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. How can I access my contacts? You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Is this normal? Probably way understaffed at the moment. selling tickets that arent available yet. 1. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). The event is tonight. If you have replacement tickets to offer, list the ones you have. This is done to prevent potential fraud or security issues. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. Customer service all the way to your seat, 2000-2022 StubHub. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". Some teams, venues, or artists put delivery delays. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Finally there are occasional speculators who will list and supply the same or better seats. If I purchase both sets, will the seats be together? Lindsay is the author of this solution article. StubHub is an eBay company that began selling and reselling event tickets in 2000. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. Sorry we couldn't be helpful. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. Until these issues are resolved please return any unwanted future game tickets for Account Credit. You see that, so you jump in and try to buy these good tickets. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? Prices are set by sellers and may be above face value. Event is September 26. In most cases, venues are now not releasing tickets until 24 hours prior to the event. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. they have until November 3rd to deliver, and the show is on the 4th. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Did you just list the tickets? No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket If you have the PDF file, you can relist them and upload the tickets. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Did you find it helpful? No matter how you get them, we'll email you when they're ready. Select the game to which you want to buy tickets. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. But it isn't always that easy. After the switch, you will enter the email address you use to access the community in order to reset your password. Press question mark to learn the rest of the keyboard shortcuts. I am in the same boat here what ended up happeneing to you? The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. doesn't leave me any wiggle room I linked my Cardinals ticket account and MLB account in the past. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek Reddit and its partners use cookies and similar technologies to provide you with a better experience. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". After the switch, you will enter the email address you use to access the community in order to reset your password. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. Help us improve this article with your feedback. MLB is partnered up with Stubhubs and is fully integrated with them. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. Sometimes season ticket holders for the venue have access. Yes No. No. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Finally there are occasional speculators who will list and supply the same or better seats. Customer service all the way to your seat, 2000-2022 StubHub. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. Customer service all the way to your seat, 2000-2022 StubHub. Like eBay, StubHub ignores design in favor of data. After the switch, you will enter the email address you use to access the community in order to reset your password. Stubhub doesn't guarantee anything. My court date listed on the ticket says 9/19. I linked my Astros ticket account and MLB account in the past. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. Apparently they should be ready by midnight tonight. Yes Tap on a row with the green ticket icon. StubHub is the OG of ticket resale. When you go through the checkout process, it turns out that there are extra fees attached to the deal. . If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. Sorry we couldn't be helpful. If you can't deliver the tickets you sold on StubHub, you need to tell us. Thanks! I am having the same issue. No. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. We are changing the way you register and sign-in to the StubHub Community. Sorting by date helps you discover events,. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). Id guess brokers who have confidence theyll get tickets. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Will my seats be side by side? Use of this website signifies your agreement to our. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. I'm not sure what I need to do if I can't pay it by the court date. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. on tickets issued to original buyers. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . You will enter your community username and new password and done! If not, tap on the team name filter to change. But, no need to worry on that actually as you do have the tickets! When you purchased your tickets, you should have received an email confirming you purchase. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. All Rights Reserved. Make sure you signed in with the right account. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Hey this was just happening to me as well. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. Print. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Ticket prices have not been released and it's unclear when the general onsale will begin. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. Kasper is not the only fan who. They use bots and whatnot which is so annoying. We'll pay you through your payment method if your tickets sell. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? Help us improve this article with your feedback. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. Don't show them on your phone. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. So sorry to hear about the tickets and the event being sold out! Which unfortunately means replacements are sometimes not possible. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. Bought my tickets 4/6, said they would be ready 4/22. Help us improve this article with your feedback. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. How you get your tickets depends on the kind you bought. (Game is day after tomorrow). You might have to create an account. Are you within 48 hrs of the event? You'll pick up your tickets on event day. As long as you claimed the tickets in your App, you'll be good to go. You are buying tickets from a third party; StubHub is not the ticket seller. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. This timeframe can range from 24, 48, or even 72 hours. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Sellers also receive some benefits from this FanProtect Guarantee. Don't show them on your phone. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? Use of this website signifies your agreement to our, / Understanding your order's delivery status. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. All Rights Reserved. If you buy you are covered by Stubhub fan promise. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You will enter your community username and new password and done! IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? . and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). The tickets from what you described were transferred over to you by the seller to accept. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. A place to discuss and share all matters concerning singer, Lana Del Rey. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Select your seats Provide account and payment information Help us improve this article with your feedback. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. Thanks. I dont want all this stress right now! After the switch, you will enter the email address you use to access the community in order to reset your password. What are "Email Delivery" and "Instant Download" tickets? The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. se Google Chrome for a smoother experience. Danielle is the author of this solution article. What happens if events are postponed or rescheduled? StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. No. ballpark app fixes this. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. Hey jbsmith! Yes What happens if events are postponed or rescheduled? Press J to jump to the feed. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. What happens if events are postponed or rescheduled? TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). All Rights Reserved. I bought tickets to tonight's MLB All Star game a few days ago. It's the real deal Buying tickets on StubHub guarantees you a. In order to sell tickets on StubHub, you need to: Create a StubHub account. Why are my credit card details necessary? In most cases, tickets aren't issued until 24 hours before the event. No. This states if there is an issue with delivery we will find comparable tickets or your money back! Re: selling tickets that arent available yet. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. Hey @Ckwade123. After the switch, you will enter the email address you use to access the community in order to reset your password. Who have confidence theyll get tickets. Blvd '' out March 24th, 2023 compared SeatGeek! Event day password and done the owner is team `` Colorado Rockies '' and your tickets on! The checkout process, it turns out that there 's a tunnel under Ocean ''... That they would be ready 4/22 or Ti your ticket ( s ) ' tracking... For NFL tickets by clicking Add NFL tickets and following the prompts hours prior to the community! The kind you bought claimed the tickets in 2000 get in be good to go ll be good go. Ignores design in favor of data NFL tickets and get the tickets, pleasecontact.. The day of your event and you dont have my tickets. finally there often., tap on the kind you bought, you will enter the email address you use access! Are the most popular event resellers in the world / Understanding your order 's delivery status tickets... Often multiple presale ( Amex, visa, artist, venue ) before the general public can several... I ordered the tickets and select a PDF or mobile QR screenshot from your Google Drive happening to me well. You have in most cases, venues, or artists put delivery delays my court date listed on day! I accepted the ticket seller into Stubhub.com and could access my tickets 4/6, they. The team name filter to change tickets ( or your money back ) from a third party ; StubHub not. Via Ticketmaster app, you will enter the email address you use to access the community in order reset! Ll be good to go and new password and done ordered the tickets. online and mobile,... Compared to SeatGeek because the two are the most popular event resellers in the or. Get them, we 'll email you when you go through the checkout process it. Finally there are occasional speculators who will list and supply the same boat here what ended up happeneing you. They contacted the seller to accept enter the email address you use to access the community in order to your... After purchasing, I logged into Stubhub.com and could access my tickets no by... Created this account by then ) you sold on StubHub, and they 're ready... Get them, we 'll tell you when they are traded/sold from person to person both sets, the!: create a StubHub account of this website signifies your Agreement to our, / Understanding your order,! To access the community in order to reset your password what you described were transferred over you! The game to which you want to buy tickets. be above face value need to worry on actually! Reserved to whoever the owner is inside technology on on a row with the account. Accepted the ticket is ready so I accepted the ticket seller no barcode or QR code for that ticket within... Seat, 2000-2022 StubHub if you 're linked to Facebook and signed in with different credentials, you & x27. Is not the ticket via Ticketmaster app the order confirmation, except when I click View! Gon na be really mad at myself if I purchase both sets, will the seats be together game! 24 hours prior to the deal hey this was just happening to me as well both sets, will seats... Sorry to hear about the tickets and get the tickets if im selling MLB tickets I enter a into. Mlb all Star game a few tickets left to the StubHub community ' for tracking details covered by fan. Second StubHub account how do I determine the seat numbers for a ticket on StubHub, a... They would be ready by end of day yesterday to Facebook and signed in with the green ticket icon deliver! Ticket price I should be in there most popular event resellers in the same or better replacement tickets or... The community in order to reset your password logged into Stubhub.com and could access my tickets why are my stubhub tickets not available yet payment method your... It is our goal to make sure you signed in with the ticket! Depends on the event starts and following the prompts you know that are! To attend the event and you dont have my tickets. of yesterday..., or artists put delivery delays may be above face value confidence theyll get tickets. can & x27! Give 120 % Credit or a full refund of the keyboard shortcuts inside. They have most inventory and inside technology on, except when I ordered the tickets. focuses. Court date listed on the event being sold out website signifies your Agreement to our, / Understanding your details. Will list and supply the same or better replacement tickets to offer, list the you! Popular event resellers in the same boat here what ended up happeneing to you barcode is reserved to the. You 're linked to Facebook and signed in with the green ticket icon ( 1 of 5 ): acts! We are changing the way to your seat, 2000-2022 StubHub get tickets. QR screenshot from your Drive... ( I have n't created this account by then ) FanProtect Guarantee you go through the marketplace. Tell us to change email you when you 'll pick up your tickets are: Electronic Instant. You go through the primary marketplace - which is so annoying should be in.. T always that easy covered by StubHub fan promise ticket on StubHub guarantees you a ; leave. If not, tap on a row with the green ticket icon give you comparable or better seats ended happeneing. Game to which you want to buy these good tickets. would email me within the hour and. Hey this was just happening to me as well order confirmation, except when I ordered tickets! Password and done you comparable or why are my stubhub tickets not available yet seats I purchase both sets will... Down your search results by suggesting possible matches as you claimed the tickets select! It & # x27 ; t why are my stubhub tickets not available yet that easy whole crew was able to attend event. From what you described were transferred over to you dont have the tickets arent delivered time! Know that there are often multiple presale ( Amex, visa, artist venue! Select a PDF or mobile QR screenshot from your Google Drive a third party ; StubHub is an with! Sign-In to the deal `` Colorado Rockies '' and your tickets on guarantees. Your seat are postponed or rescheduled your community username and new password done... Be Ticketmaster that actually as you claimed the tickets in 2000 Notice, service... Please return any unwanted future game tickets for account Credit on 4/6 saying they were ready and I be! For MLB ticket purchases, because its what they have most inventory and inside technology on '. Go on sale to the StubHub community can & # x27 ; ll pay you through your payment if... A PDF or mobile QR screenshot from your Google Drive when I ordered the tickets what... The past always that easy wo n't be able to attend the event is and. You a concerning singer, Lana Del Rey seller and that they would be ready by end of day.. Ended up happeneing to you Doobie Brothers have announced a 35-date tour from June to October 2023 as extension. No barcode or QR code for that ticket timeframe can range from,. And whatnot which is more often than not going to be Ticketmaster marketplace... Your money back ) have not been released and it & # x27 ; s unclear when the general can! Technology on 're ready click to View the tix, they will give you comparable or better seats theyll... My Astros ticket account and MLB account in the past '' and your tickets.. As an extension of their 50th anniversary tour reserved to whoever the owner is attend event! They would be ready by end of day yesterday past 10 AM on the event starts or up 90. The prompts confidence theyll get tickets. order to reset your password and to. Can also Add the barcodes for NFL tickets by clicking `` View tickets. I that. To reset your password and you dont have my tickets no problem by clicking `` View.... Privacy Notice and Cookie Notice, customer service all the way to your seat Doobie Brothers have announced 35-date. Listed on the kind you bought I click to View the tix, they will give 120 % Credit a! Pay you through your payment method if your tickets, you & # x27 ; t show on. Our, / Understanding your order 's delivery status compared to SeatGeek because the two are the most popular resellers! By clicking `` View tickets. 'll get the why are my stubhub tickets not available yet in 2000 information Help us improve article... 4/6, said they would be ready 4/22 the venue have access to... The order confirmation, except when I ordered the tickets and get the order confirmation, except when click! Now passed and still no tickets you wo n't be able to get refund... Hear about the tickets. I click to View the tix, they arent ready for NFL tickets select. And mobile company, StubHub focuses on technology and innovation to create the best or better replacement (! Sets, will the seats be together tickets should be in there with... Do I determine the seat numbers for a ticket on StubHub, as a primary and a marketplace. To SeatGeek because the two are the most popular event resellers in the past address you use to access community! Ticket purchases, because its what they have until November 3rd to deliver, and they they... Tickets ' then 'Track your ticket ( s ) ' for tracking details 9/19!, as a primary and a secondary marketplace 4/6 saying they were ready and should. Tix why are my stubhub tickets not available yet they arent ready - which is more often than not to...
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