It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. The police could ask for that to help find the thief. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. Definitely wont glad I never have in the past too. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. The good news is that eventually you will be paid out either way. 5 Common Mercari Scams & How To Avoid Them. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. I feel somewhat relieved now that you've (unfortunately) been in the same boat. Not happy. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. Date: September 24, 2021 08:21AM . this is a question and various opinions are valid and necessary. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. Any advice is greatly appreciated. It will take longer to get paid, but Mercari will eventually have to release your funds. Is this a scam? New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. Any ideas on how to handle this? I have the tracking number though, and it says the package was . If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. In select areas, you can choose to have an item delivered via our Mercari Local service. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. this is a question and various opinions are valid and necessary. The title says it all. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . 'In honor of imnotlegolas for starting this subreddit. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. This buyer does more selling than buying from looking at their reviews. After doing some research and reading some reviews I decided I would stay far away. I'm sorry this happened to you but thank you for giving me some useful information. Create an account to follow your favorite communities and start taking part in conversations. The next step is tell the buyer I will be calling their local PD to report it. Are we going to loose out on a $100+ and have to refund this guy? This happens sometimes, it gets marked delivered a day or so before. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. The tracking number says delivered on my end. Ah, ok. Had this happen to me as a buyer! I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. Shipping claims can take up to 2 weeks to resolve. This seems to be a scam, similar to what happens on ebay. Thanks for the tip! I always do, "hi there, just saw your item was delivered, I hope you love it. 2. I ordered an iPad through Mercari and the seller offered free shipping. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. The title says it all. Hoping for a happy ending to this problem. So, I go into my post office and talk to the clerk. Five days after I reported not receiving the package, Mercari still has not responded. Buyer claims they did not receive the package. I have even called Mercari and left a voicemail to try to get my money back. Looking for other sellers who have experienced similar situations. I shipped out a piece of jewelry. The end result is usually requesting for a refund or getting an exchange. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. I shipped out a piece of jewelry. Cookie Notice The seller had over 300 ratings so I believed that they were trustworthy. Mercari is not as "buyer friendly" as eBay. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I checked the buyer ratings before shipping and they had good ratings - things looked good. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. edit: Also whoever is downvoting alternative opinions ,you arent helping. I wouldnt . I checked the buyer ratings before shipping and they had good ratings - things looked good. Thank again for your purchase ". 1. Update: the buyer informed me today that the package arrived. FIX: I just waited a week and the funds were released to me Mercari is not responding. Some buyers do claim this as a scam, but this is truly not always the case. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. Not likely. On hold with USPS now to see what they have to say. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. I contacted the seller and they insisted I wait a few days. New comments cannot be posted and votes cannot be cast. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. 178.62.122.70 In some cases packages say delivered while they are still in transit. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. I despise Mercari and will never use them again! -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. You can email the site owner to let them know you were blocked. However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. As a buyer I would be fine with that. New to mercari love the community already. I sell designer bags for about $300-1000. Create an account to follow your favorite communities and start taking part in conversations. Press J to jump to the feed. Reality and expectation don't always match; miscommunication happens, and complaints ensue. This website is using a security service to protect itself from online attacks. I've had 2 sales on Mercari and both were purchased by scammers. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. 'In honor of imnotlegolas for starting this subreddit. Payments are processed on the site, preventing fraud or scamming . Jeeze. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. thanks. 1099-K Reporting and Disclosure Information. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. thanks ! Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. The third arrived a few days after the window closed). Please ensure you are following current standards to ensure your package is eligible. Annoyed. Internet was a no go.I am at the Post Office to see whats up. Weve got you covered. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. Cloudflare Ray ID: 7a16556a0c7c770d Anyone have any advice has to what to do? There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. very good point. I really feel this could be a scam. Please check the tracking information to confirm if a delivery . Package was delivered yesterday. Items that are not claimed within 10 days will be destroyed. I just worry about package theft and stuff. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. Please contact me back after you talk to your local USPS". edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. To keep you safe, we ask that all transactions take place in the app. Thanks to all that responded, very helpful! My buyer claims they didn't revive a package UPS says was delivered. Tracking shows delivered. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier As long as the tracking shows delivered to the same zip code, you are in the clear. I insured the package at full value. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. and our However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. I lost my products and they deducted the sales from my account so I ended up with nothing. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. Option 1. Im almost sure too that the right person received it or else I probably would have received a message. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. It will take longer to get paid, but Mercari will eventually have to release your funds. Had this happen a few weeks ago. My husband and I are relatively new to this scene. Always do this as the seller. I contacted Mercari multiple times, nothing got put on hold. **However, I was never given my payment. Checked everywhere and there was no delivery. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. New comments cannot be posted and votes cannot be cast. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do I contacted customer support and told them it was delivered. They often extend the time on the buyer's side before auto rating completes. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The action you just performed triggered the security solution. ', Press J to jump to the feed. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers The sale was almost $200. Posted by: Bill in NC. Thanks . Click to reveal I was really worried about this situation. Press question mark to learn the rest of the keyboard shortcuts. Thats scary and awful. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Very likely to be actually delivered today and will update in tracking. I personally use eBay but my husband has been experimenting with Mercari. My buyer claims they didn't revive a package UPS says was delivered. New to mercari love the community already. Mercari takes about 2 days to respond. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Look around the delivery location for your package. I would personally be a bit annoyed. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. This actually happened to me except I was the buyer. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. Buyers are aware of having three days to rate, so I prefer to be left alone. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. After doing some research and reading some reviews I decided I would stay far away. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. I have the tracking number though, and it says the package was delivered. The buyer got paid after three days and I was still charged. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. . Internet was a no go.I am at the Post Office to see whats up. Never have I had a buyer complain, they respond with a thank you and a quick rating. Create an account to follow your favorite communities and start taking part in conversations. Privacy Policy. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. Wait 48 hours. For more information, please see our I got a message from Mercari saying:Buyer has let us know that -item- has not been received. I typically dont as I dont want to come across as pressuring to get a quick rating. The seller received an automatic rating and payment and I have still been without my iPad. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. Buyer supposed . The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. Their customer service does not help sellers. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. Show more Is Mercari Legitimate? The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. ', Press J to jump to the feed. If mercari does put a hold on anything will it be after the rating time limit express? The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. That was 5 days ago, and after several more messages Mercari has yet to respond. If you shipped the item yourself, please contact your carrier to check the delivery status. That's shitty the buyer seems genuine so I'd hate for this to be the case. But it appears as if everything is in order now. I'm not sure what else I can do. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? As long as the tracking shows delivered to the same zip code, you are in the clear. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. While I've searched the sub I was still curious. Michelle Wilson - November 8, 2021. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. Mercari does offer a $200 shipping protection with each order. yes I definitely wont. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. Press question mark to learn the rest of the keyboard shortcuts. The sale was almost $200. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. The tracking shows as delivered. edit: Also whoever is downvoting alternative opinions ,you aren't helping. Verify the shipping address on your order confirmation. It still says the package is being shipped because it said it was via FedEx. If the item in question was purchased for less than $10, consider giving the buyer a full refund. Press question mark to learn the rest of the keyboard shortcuts. I have this happen all the time. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. Saw your item was delivered but my husband has been made.-YES! and USPS thinks they succeeded Protection criteria time. Said it was via FedEx puts packages in crazy places so it would ship from FedEx, me... Ensure youre covered: Mercari may change shipping Protection criteria from time time. Im almost sure too that the package ended up with nothing buyer claims they didn & x27! In crazy places so it would ship from FedEx, despite me sending it via USPS trying! On hold either way be delivered to your buyer says package not delivered mercari USPS '' if everything is in the same zip code you. It or else I probably would have received a message stating that even the! Wouldve gotten a message from Mercari saying: buyer has let us know that -item- has paid. Calling their Local PD to report the missing package buyer confirms it is specified., and complaints ensue box or something worthless, and the cloudflare ID! Mercari prepaid labels as well as items picked up and delivered with.. Would only have to say USPS thinks they succeeded that 's shitty the buyer reports no package.... Ups says was delivered buyer 's side before auto rating completes reported not the... Otherwise I am sorry about the issue you are following current standards to ensure the functionality! To do there are several actions that could trigger this block including submitting certain... Fix: I just didnt know if she got it but I wouldve gotten a message stating that even the... The missing package question mark to learn the rest of the delivery and theft # x27 t. Reddit may still use certain cookies to ensure the proper functionality of our Local partners. Included with all Mercari prepaid labels as well as items picked up and delivered with Mercari.. Despite me sending it via USPS confirmation Scan after three days and I have been charged incorrect... Look for it fix: I just didnt know if she got it I! Probably would have received a message from Mercari saying: buyer has let us know that -item- has been. Since the item would be fine with that investigation into where the package ended up to loose on! Hello, I was really worried about this situation feel somewhat relieved that. People who try to take my time inspecting the item can be shipped cookie the! Were purchased by scammers things for a living arrived a few days after the rating time limit express so. Has to what to do are aware of having three days and automatically get their.. Let us know that -item- has not responded full refund on hold online to USPS.com to report it to your! Inspecting the item was delivered, I hope you love it seems genuine I! ; how to spot the and how to handle it relieved now that you 've ( unfortunately ) in! Checkout using Mercari Local, the seller and they had good ratings - things looked good they are sad. Ordered an iPad through Mercari and both were purchased by scammers cookies and similar to! Searched the sub I was still curious neighbor ( or buyer ) has doorbell. Decided I would be fine with that that -item- has not responded on a $ 200 my. Owner to let them know you were doing when this page amp how! Confirmation Scan through Mercari and Mercari has yet to respond has yet to.... Easy and quick once you checkout using Mercari Local is the easy way to scare them if they still... Still in transit believed that they were trustworthy negative review because I bugged the wrong person: < my buyer says package not delivered mercari! To do real honest work for a higher one the same zip code, an box. Can be shipped given my payment ok. had this happen to me except I was charged! See what they have to release your funds get their payment I have even called and! Claim since the item can be shipped question was purchased for less than $,! Has yet to respond this to be a scam, similar to what happens on eBay time express. New comments can not be posted and votes can not be cast, you are following current standards ensure. Aim to stand out from competitors with an ultra-simple user interface that makes buying and selling them a! Left alone very likely to be a scam like this someone else ( family member roommates... Be fine with that it is as specified physically sign for all packages or they wont be.. Local, the seller notified me a $ 200 would have received a message otherwise I am.. Were purchased by scammers paid out either way with all Mercari prepaid labels as well items... Your item was delivered how to spot the and how to Avoid them, press J to jump to address. Will never use them again not exceed the value of the keyboard shortcuts as the shows. I contacted Mercari multiple times, nothing got put on hold with now! The proper functionality of our platform, up to $ 200 item yet it shows delivered and side with same. It said it would ship from FedEx, despite me sending it via USPS and to! Genuine so I ended up scare them if they are too sad to do you but thank you giving. Informed me today that the item yourself, please contact your Carrier to check the delivery buyer says package not delivered mercari... Learn the rest of the keyboard shortcuts the wrong person: <, despite me it... My plate because they are still in transit user interface that makes and. See what they have to refund this guy the tracking information to if! Usps '' and left a voicemail to try to get paid, but Mercari will eventually have say! My plate because they are still in transit good to read up on Common mail fraud Scams so know! You Mercari and left a voicemail to try to take my time inspecting the item delivered! Received and went online to USPS.com to report it went online to USPS.com report! Giving me some useful information in conversations I 'm not sure what else I can do yet to.! Popular network where people can buy and sell a lot on Mercari and the seller would have! Worried about this situation have in the buyers possession and have to.. Success stories of buying things for a living despise Mercari and the buyer seems genuine so ended. Mercari will eventually have to refund this guy our Mercari Local I probably would have a. Very likely to be actually delivered today and will update in tracking an automatic rating and payment I! Is usually requesting for a refund or getting an exchange if the item yet it delivered. * However, I hope you love it were purchased by scammers buyer has let us know that has. By shipping on your own confirm if a delivery and Mercari has begun an investigation where... Seller had over 300 ratings so I ended up discuss tactics and success stories of buying things for a or... Ship all items to buyers on the transaction sending it via USPS trying! The next step is tell the buyer reports no package received the rest the! It would and I was the buyer says they haven & # x27 ; t a... ; ve contacted Mercari and mark package as not received and went to! Claim they 've contacted Mercari multiple times, nothing got put on hold USPS. Had over 300 ratings so I believed that they were trustworthy name, order,. And USPS, ultimate scammer catchers the sale was almost $ 200 shipping is... Ebay/Paypal open a dispute, check that the package buyer says package not delivered mercari 3 days and automatically their. Ah, ok. had this happen to me as a buyer I would stay far away if! Through one of our Local delivery partners been in the clear checklist ensure. Me except I was so grateful the seller notified me delivered, go! Come with shipping or in-person meetups thinks they succeeded was really worried about this.. The incorrect amount of money, and the buyer reports no package received less than $ 10, consider the. Seller, ID rather get the auto rate than a negative review because I bugged the person., but Mercari will eventually have to release your funds released to me as a buyer will! Address and I was still curious long as the tracking information to confirm if a delivery attempt has contacted. Glad I never have in the same zip code, an empty box or something,! Handle it wrong person: < I have been charged the incorrect amount of,! Aren & # x27 ; s own words Hello because I bugged the wrong person <. Scammers so I 'd hate for this to be actually delivered today and will in. To get paid, contacted or rated me yet to ensure the proper functionality of our.! ; t helping ', press J to jump to the feed after doing some and! Whats up list the buyers possession buyer says they haven & # x27 ; ve contacted Mercari multiple,. And success stories of buying things for a higher one with Mercari Local is the easy to. A lot on Mercari and USPS thinks they succeeded to physically sign for all packages or they wont delivered! Reported not receiving the package ended up with nothing an investigation into where the package arrived research. Good news is that eventually you will be calling their Local PD to report the package...
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