Youd sign for them. Im sure everyone can agree, were going to an all inclusive so that the kids are entertained and happy and so myself and my husband can relax, this was the least relaxing few days weve ever had. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. As the race for vacation destinations heats up, several Jamaican hoteliers and tour operators have joined the countrys tourism minister, Edmund Bartlett, in looking on with cautious optimism as the islands tourist arrivals point towards a rebound. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. We want to thank you for your sharing your experience with us and we are happy to know that Shameika, Orlando, chef Michael and Sashorn were able to make your stay even more memorable. Are pets allowed at Ocean Coral Spring Resort? Very convenient for all involved. We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned. So there is no consistency. Labelling the local travel experts as excellent partners, Tanesha Clarke, director of sales and marketing at the 957-room Ocean by H10 property, said the work laid down by the travel agents contributed largely to their success, and they had to find a way to say thanks. Weve now been given both cash awards to our airfare, as well as the accommodation in these hotels in the Caribbean, and, of course, the incentives for next year to go overseas to go to other destinations worldwide; so thats even a , bigger incentive for us to work a little bit harder to accomplish, James-Watts noted. We never had any issues getting cots or cabanas. Room: Butler we had were horrible had to drag our bags from ocean front suite after waiting for 45 minutes, staff loves the staff, even gave the grounds crews drinks before the guests. There is also a great coffee shop and an ice cream place. OCS still has the antiquated key-card system, which meant finding whoever had the keys on them at the time. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. We appreciate you taking the time to share your experience with our Trip advisor community and look forward to your next stay. Food: While sashorn was off Monday and Tuesday she Called and check up on us and even have Kadian and Dian making sure we were good, I also want to thank our butler Ryan if it wasnt for Sashorn we wouldnt have met you but you turned things around and we were having great time, I will definitely be coming back because I like the fact that you guys acknowledge the issues and get them fixed and ensure your guest end up leaving happy. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded 11 February 2021. Top room amenities include air conditioning, a flat screen TV, and a desk. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Kadian, Natasha, Ryan, Bryan, Donjay and Shanna were able to make your stay even more memorable. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded June 16, 2022 Dear torontomila, Thank you for your recent visit and the positive rating provided. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. more. Location of the property is very beautiful and would hope that the problems are fixed. Best Regards, Maydene Malcolm. Staff: The resort is very clean and the staff are constantly in the washrooms or emptying the garbage cans around the grounds. Ryan gave sites to see around town recommended local food places. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. Even checking out can be a bit crazy and make sure you get put on the correct shuttle. As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and . Reservations (parks and facilities) Library and Recreation Services. The chairs on the patio were not very comfy as they have no cushions. Ocean Coral Spring/Eden Bay is looking to fill the vacancy of Bar Supervisor. Pool bar took way too long to get drinks every time we went. I hope he can improve the service as it is a nice place. If you don't have Privelege and have to go to the beach on the regular side it's awful. Regarding Oceans expression of gratitude, James-Watts said: Its good. {{lc.user.agencies.CompanyName}}. From our Theyre one of the few hotels that have awarded us as travel agents. M.JStayed..May 22 -26,2022.. Dear Bnazmoon,Thank you for your recent stay with us.We are elated that we delivered on the stay you expected and deserved. Dear491elijahb, Thank you for your recent stay at Ocean Coral Spring. Full Time position. Just say thank God we met Sashorn because she save you guys from a 1 star to a 5 star not going in detail because she gets everything in place and we end up leaving with out any regrets. If I was staying here this December, I would definitely make a special request to stay on his. The lazy river needs better control of the floaties as adults take them hostage and even sit on them at the swim up bar instead of putting them back for others to use. Ryan text me on his days off for my dinner accommodations and just to make sure I was okay. If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. Be proficient in the use of all bar equipment, glassware and ingredients. Quieter rooms are closer to the beach. This was a nice resort but really lacks in service, the swim up bar was one of the slowest places to be waited on, when you did get service they were out of beer or cups,etc. We tried the Italian, American, Japanese and West-Indies a-la-carte restaurants. On the pool side, if you wanted a prime location, you had to book (ie: place your beach towels) the night before. Everyone was so nice and accommodating. Resorts in Riviera Maya, Punta Cana and Jamaica, H10 Hotels, C/Numncia, 185 - {0} 08034 Barcelona, Spain, All hotels in {{booking.hotelsList[booking.search.destinationIndex].Description}}, {{booking.DateService.getDayReduced(booking.search.dStart) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dStart) | uppercase}}, {{booking.DateService.getDayReduced(booking.search.dEnd) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dEnd) | uppercase}}, {{booking.search.getTotalAdultsWithSons()}} Guests, 10 restaurants, 9 bars, Mikes Coffee and ice cream shop, Theatre, disco, bowling alley and games room, Despacio Spa Centre, gym 24-hour and hairdresser service ($), 24-hour All Inclusive, medical service ($) and shopping centre ($). Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. The food was plentiful and good. The Ocean Coral Spring All Inclusive Jamaica Resort offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. Staff: Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable.Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get to be a part of the entertainment. As mentioned, it is not a 5 star, but a very good 3.8-4 star, that could be a 5 star with some looking after the "little things" mindset and employee training. Another major problem is washrooms in the lobby and Buffet is not cleaned properly and most of the time there is no toilet paper. Burger King has always done things differently, both in and out of our restaurants. I just came here for this event for the local travel agents. My girls have experienced the most perfect first family holiday, so we thank you for that. Very impressive. Please make the necessary changes to your search. Our team checks each review posted on the site disputed by our community as not meeting our. You cant book it for another day. Food was above average. Hopefully they can improve service and add more daily entertainment at the pool. was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. Hand sanitizer is everywhere and you are encouraged to use it. Yes, dry cleaning and laundry service are offered to guests. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Taxes and fees that are shown are estimates only. The food was amazing, eating in a different restaurant every night, with no issues. Located in Spring Rises, 4.7 miles from Luminous Lagoon, Ocean Coral Spring Resort - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. For the older kids there wasnt much to do, bowling didnt open until 3, the water sports were off and there was zero entertainment for them. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review. Were glad that theyre enjoying the evening with us.. The property is expanisve so there is some walking to restaurants but there are many. It is 3 lounge chairs deep (if that makes sense) and stretches a hundred yards or so (this does not include the Privilege Club beach). The beach is nice but small so if you like to go for long walks on the beach, this isnt the place. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays. Juan Carlos Fernandez-Friera (centre), vice-president, sales and marketing, Ocean by H10 Hotels, embraces Tanesha Clarke (left), sales and marketing director, Ocean Coral Spring, as she presents Judith James-Watts, managing director, Leisure for Pleasure Holidays & Tours Limited, with her second-place award at the 2021 Ocean Coral Spring and Ocean Eden Bay Award Top 20 Travel Agent Awards Ceremony. Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. Enjoy a family break in idyllic surroundings, relax with your partner while the kids have a whale of a time with our team of entertainers all of this and much more is in store for you with the Family Experience! Lunch time options are pretty limited and there was no more than two options in the evening. Id recommend this resort but Id advise people to continue to read the reviews to see if the service issues have improved with the additional headcount they desperately need. I visited for my 50th birtday this past December. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The main pool is chilly but again, you get used to it. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. You are in a different country and not home. Enjoy a true gourmet experience at the Ocean Coral Spring. & I will be coming back with more family and friends!!! These kinds of feedback encourage us to continue working and improving in our services. 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In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. The Privilege service, Despacio Spa Centre and some water activities are not included in the programme. Listed below are our collective thoughts on the property, beach, food, etc I know some of the concerns may be first world problems, but I think it is fair for people to know what they are getting when they spend the $$$ that the Ocean Coral Spring costs. We appreciate you sharing your experience with us, however we apologise for not meeting some of your expectations. Jamaica must be flagged as a safe destination to ensure we gain the marketing support of our partners as one of the first choice for Caribbean vacations as it will be a race for destinations to come out of this ahead of its competitors.. more. The revitalisation is set in motion as some 800,000 airline seats become available for the upcoming summer, a number which is approximately 70 per cent of the level experienced in 2019. Ocean Coral Spring features the Daisy Club, a full programme of activities for children aged 412, led by a team of professionals and accompanied by the mascot Daisy. While there were always enough lounges for everyone, we went early in the morning to get our preferred chairs. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. Ocean Coral Spring Resort: The Worst Birthday Trip!! The Privilege lounge had great people and food (shout out to Juliet, Julienne , Junior and a couple of others that insured we were well looked after) They had decent entertainment at showtime, on the courtyard and daily at the pool or beaches. Job Description. Peterson and the entire Priority/Privilege Members staff did a phenomenal job taking care of my wife and I on our 23rd Wedding Anniversary trip. (Ramone and two other ladies in the Martha's Market made our dining experience delightful) Ocean Coral Spring. . Miami, FL - February 28, 2023 - Neiman Marcus Coral Gables and Elias Synalovski, Vice President/General Manager welcomed Veronica Miele Beard and Veronica Swanson Beard, Co-Founders of Veronica Beard along with Capusine De Wulf Gooding, Co-Founder of Juliska to celebrate the collaboration of the "Bohemian Vine" tabletop collection. Job specializations: Sports/Fitness/Wellness. I wasn't that blown away by the cuisine but I've never been a big fan of all inclusive resort food. An extensive programme of sports, games and activities aimed at young people ages 1317. One of the main issues with the resort is really some of the customers, as they can show their lack of manners in the buffet areas (like having the pasta cook make something twice as they changed their mind), or let their children run amok in bar areas or again in the buffet areas especially Martha's Market. After spending two weeks, I have to say that the negative reviews must be from very hard to please people, as we had a very good vacation. They have a little work to do. They were great!! Please see our partners for more details. Hopefully in March when we return with the kids the service will be much better. A member of the RJRGLEANER Communications Group. Justyn Jones, general manager of Azul Beach Resort. The refrigerator was not stocked as they said it would be. Blessings to all. These kinds of feedback encourage us to continue working and improving in our services so we can better satisfy our customers. The food quality was comparable to many eateries at home. Posted: February 28, 2023. We are certainly disappointed that we fell . Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis Other comments Some have mentioned the lack of urgency to requests, and in all honesty, our experience was the opposite. We are happy to know that Sashorn, Kevon and Geoffery were able to change your views on your situation that you have encountered. Listed on 2023-03-01. A very nice hotel with a management problem. We offer a delicious range of international food, signature cuisine and themed bars and restaurants. floor. We also tapped into the social media pages of The Gleaner as well, and we just pushed to the local community, because at that time borders were closed and locals started to have a sense that, hey, we can enjoy ourselves at the hotels because entertainment was closed, Lewis observed. Full Time position. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. In Negril, Azul Beach Resort, which was rebranded after bearing the Sensatori name for a few years, is cautiously optimistic, with bookings looking better at between 50 and 55 per cent. The team looks forward to welcoming you back to another memorable experience. Shout out to the Ent. He warns that if COVID-19 is not controlled and a decision is taken to close the countrys borders again, tourism stakeholders would be forced to restart from zero. The shower was a good size and we had no. Last week, for us, was the best week since COVID-19 has started, and this week is looking to exceed it, and if we follow this trend and we dont do anything stupid, our summer is looking like it will be about probably 60 to 70 per cent of our 2019 numbers, which would be an exceptional recovery for us, Bourke stated. Throughout the complex they were running out of supplies (milk and sugar in the cafe). I was going on a trip to the aluminous sea, and decided to go for a late lunch at the Jamaican Grill leaflet stated it closed at 4:30 I got there at 3:15, only to be told there was no more jerk, chicken or jerk pork, the staff were already cleaning up the grill. Id suggest scoping out your location before breakfast if you wanted two or more together, otherwise, you will be trying to get singles and moving them. The "butler" part of it is a bit of a waste (we are not ones to have someone else do our bidding) but they at least should check in everyday. The grounds are very well kept, and the staff cleans the pool and walkways daily, in the early hours of the morning. Does Ocean Coral Spring Resort have airport transportation? He was a aware that he needs lots of training to get his service staff up to what the guests come for. I bought the Prestige Package and my room was a Junior Suite Ocean Front, and should have access to premium liquor but I had to buy my own Scotch on the street. Provide leadership and developmental coaching for store Team Members. You may want water shoes for this purpose. Like liquor Try anywhere else youll thank me later, we went in 2019 summer time A/C was horrible and we were in a butler suite! The food at OCS is very good. Bryan and Kino put a smile on our faces daily. Dear Lindsay K, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. the mini fridge was stocked daily but on a couple of days we had to call the desk and remind them. Applicants must have vast knowledge of mixology. Listing for: Massage Envy Franchising, LLC. The ocean was the most beautiful Ive ever seen. Well maintained, and never overly crowded. 10494 West Sample Road, Coral Springs, FL 33065. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I was there for a conference and am still considering if I would go back on my own time. The countrys newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. We are aware that things are different during COVID times but to me it appeared from the start that they were understaffed. Now 260 on Tripadvisor: Ocean Coral Spring Resort, Trelawny Parish. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. There were also no theme nights in the buffet, so you had the same offerings day in and day out. The Privelege side was much better and accessible. I would never book this place again, its a nice complex but there are far better on the island with much better service, food and entertainment. Full-Time. There was events taking place everyday on the hour! Or the privilege ones that abuse the reservation systems. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. Very fun for families and children! It was easy to find verse the previous reviews stating otherwise . Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. 10/10 would return.More, Dear Lindsay K, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. ALL of the staff are so friendly. The jerk hut, red snapper grill and canteen by the water slides were great spots for snacks and a light lunch, though they did tend to run out of food quicker than expected. Reserve and pay in Cash or Credit Card on Arrival. We want to thank you for sharing your experience with us and we are happy to know that we were able to make your stay a great one. 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